Guided by Thanh Chu
Mr. Thanh Chu has lived in Calgary for over 15 years and knows Banff National Park and the Canadian Rockies very well. A former university lecturer who studied…
Diploma In Tour Guide SkillsEnglishVietnamese
$1,000 – $1,500 CAD/person
Includes tax and other fees. Estimates only — final price confirmed by your guide.
- Prices vary if hotel or accommodation is requested.
- Discounts may be available for larger groups upon request.
Request information
Days *
Up to 2 days
1
Deposit – $2000 CAD required at booking
Reserve Now and Pay Later – Card auto-charged 3 months before travel.
0.5% Carbon removal contribution – VELO contributes 0.5% of all profit through Stripe Climate, so booking here helps fund it.
Overview
Duration
2–4 days
Hours range
Max 10 hrs
Best for
Friends or Small Groups, Families with Teens, Families with Kids
Language
English, Vietnamese
Experience type
Private
Group size
Min 4 · Max 20 guests
Choose your areas
Your guide can shape this experience around any of these areas. Let them know which you’d like to focus on, and you’ll plan the details together.
- Banff
- Yoho
- Jasper
- Drumheller
- Calgary
Availability
Available Year-round
Why you’ll love it
Benefits
- Permit-based access areas
- Time-optimized itinerary
What makes it unique
- Led by a knowledgeable local guide
- Flexible itinerary
What can be customized
Where you go
Shape the route and which spots you spend time at.
How long it runs
Adjust the length and how the day is paced out.
What you focus on
Steer what the experience is built around.
How customizing works
1
How far in advance should I book?
At least 1 weekAt least 2 weeksAt least 1 month
2
How does the customized planning process work?
Pay reservation fee
A reservation fee is required upfront so the guide can begin planning your customized experience.
Itinerary is discussed
You'll connect with your guide via message to go over your interests, must-see spots, and any special requests before locking in the route.
Final itinerary is confirmed
Once you're happy with the plan, your guide will finalize the itinerary.
Pay remaining balance
Once the itinerary is confirmed, you have 72 hours to complete payment for the remaining balance. If no payment is made within that window, the booking is automatically cancelled.
3
How long does it take to design the itinerary?
24
4
When is the itinerary finalized?
The itinerary is finalized once guests are happy with everything, at least 24 hours before departure.
5
How many revisions are allowed?
Unlimited revisions are included at no extra cost.
6
Can I request changes after confirmation?
Yes, changes before the final paymentLimited changes may be allowedChanges may affect pricing or availabilityNo change after confirmation
Transportation
Your guide provides transportThey drive you around for the duration of the experience.
Meeting point · Flexible pickup and drop-off locations
What's included
Guide service
- Guide accompanies you throughout the experience
Transportation
- Comfortable, modern tour vehicle
Equipment
- Winter walking equipment
Food & Drink
- Water bottle
- Snacks
What to bring
- Comfortable walking shoes
- Weather-appropriate clothing
- Snacks
Good to know
- Weather conditions may change quickly
- Wildfire smoke or fire restrictions may affect the experience
- Not wheelchair accessible
Warranty
- No-show guarantee: Full tour refund* if your guide does not show up on the tour date
- On-time guarantee: Service extension if the guide doesn’t show up within 30 minutes, you’ll receive a complimentary extension of the experience
*Excludes non-refundable 3% service fee.
Insurance
General Liability Insurance
Covers guest injury or property damage arising from this guide's business activities
Deposit
Deposit is non-refundable
The deposit is retained once the booking is placed, even if the experience is later cancelled.
Cancellation & Refund
Full refund*
3 days+ before experience
Full refund up to 72 hours before departure
No refund
2 days – 3 days before
50% refund up to 48 hours before departure
Guide-initiated cancellations or no-show guarantee include a full refund of tour price and taxes (excluding the 3% service fee).